Beware of : Customer Service WANTED

You may remember my old blog, "Help Wanted, Help Found" where I chronicled good and bad customer service experiences.  The posts were from my own adventures and also from submissions.  I tried to be constructive for the most part and used my customer service trainer history to *ahem* educate the folks in question.  
I thought you all might enjoy this snappy reply (color and font change mine) from  when I asked why we had to share a driver's license to open an account.  I found it odd that one employee had to share their personal information...or else.  
I'm underwhelmed by their reply, uncomfortable with their desire for personal ID (doesn't everyone else have other validation options?) and just wondered what others thought.
So...what do you guys think of this?

Kevin ( via 

10:07 AM (6 hours ago)
to me
##- Please type your reply above this line -##
Your request (#201539) has been solved. To reopen this request, reply to this email or click the link below:

Kevin ( 
Feb 13, 11:07 
Thanks for using We require a legible, valid, government issued photo ID, so that we can verify you are who you says you are, and also so that we can confirm that you are authorized to make postings for the organization that you have registered. If you are not comfortable providing this information, you do not have to utilize our service. Thanks. Support Team
(814) 867-2100

Heather Novak
Feb 13, 10:16 
Our church is trying to register for but as we register a driver’s license is required. Why is this? None of us want to put our personal information our like that for our church to be able to post. 
Thank you for answering. 
Heather Novak 

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